Q & A for Spills on Rugs and Carpets

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Rug and Carpet cleaning tips

I just spilled red wine on my carpet. What should I do?

Red wine and carpet are not a good combination! But in most cases if you act on it right away you can keep the spill from becoming a stain.

Here are two methods for removing red wine out of your carpet:

METHOD 1: With a white cloth, try and blot as much of the red wine stain as you can. The more you can soak up, the less you’ll have to remove. After you finish blotting, pour some cold water directly onto the wine stain. This will help dilute the stain, making blotting it up easier. Continue blotting until you find that no more of the stain will come out. Finally, make a baking soda paste by mixing a three parts water to one part baking soda. Apply it to the wine spill area. Once the paste is dry, vacuum the stain.

METHOD 2: Again, blot the spill to remove as much of the wine as possible. Use paper towels or a clean white cloth. Mix in a bowl the following ingredients: two cups of warm water, one tablespoon of white vinegar and one tablespoon of dishwashing liquid. Dip a clean white towel into the bowl and begin applying the solution directly onto the wine stain. Keep blotting the spot until the stain has lifted.

If these two methods aren’t producing the results you want you can call Steam Master Carpet Cleaning. We will dispatch one of our trained technicians to further assist you.

Note: you should always do a spot removal test on a part of your carpet that is not visible. These are suggested treatments only and STEAM MASTER CARPET CLEANERS can’t be held accountable for any damage caused by use of the treatments suggested here. .

How can I get my carpet to look soft and fluffy again?

What makes a carpet soft and fluffy? The hidden secret is that there are tiny air pockets between each and every carpet fiber, little “air pillows” in the carpet. Over time air moves through the carpet and these carpet fibers act like tiny air filters; capturing air-born dust, dirt, and dander. Eventually, your carpet’s “air-filter” is reaches it’s maximum capacity. The pockets get filled with grime your carpet starts to look dull, dingy, matted and dirty.

Foot traffic is the other major culprit that robs your carpet of its soft fluffy look and feel. High trafficked areas by humans and our furry friends can contribute to excessive soiling. The build up of dirt in the carpet fibers acts like sandpaper, grinding down and ruining your carpet.

Whether it is wall-to-wall carpet, area rugs or Oriental style rugs, to get soft fluffy carpet you need to make sure the air pockets are empty. This means regular vacuuming and professional cleaning on a regular basis. Carpet manufacturers recommend vacuuming your carpets once a week at a minimum and having them professionally cleaned annually.

Why is it better to bring my rugs to you?

Some carpet cleaning companies tell you that they have a process for cleaning area rugs in your home. While we could do the same thing we simply prefer not to. From our years of experience we know to achieve the best results and to do that we need to have the rug in our cleaning facility where it can be appraised, inspected and prepared for its thorough cleaning process. As we all know, there are a wide variety of rugs in the world. What you may not know is that each type requires a unique cleaning process to prevent bleeding, shrinking, curling, discoloration and other possible damaging effects. We are well versed in the world of rugs and we know what to look for and how to care for each and every rug there is.

Need your rug picked up and delivered back to you? We would be happy to provide that service to you for a small additional charge.

Is Dry Cleaning my carpet better than Steam Cleaning?

No. Steam Cleaning is the preferred method of carpet retailers nationwide.

Shaw Industries, the world’s largest carpet manufacturer recommends hot water extraction cleaning only. In fact the director of technical services at Shaw stated that in their testing every other process was merely rearranging the dirt.

There are two primary methods—dry cleaning and hot water extraction also called Steam Cleaning

Many people believe that dry cleaning your carpet is like dry cleaning your clothing. This is not true. All carpet cleaning methods use water in one form or another. There are the 3 variations of dry cleaning.

The Dry Foam method: The technician applies shampoo to your carpet, allows it to dry, then sucks the dry shampoo into a vacuum. Can you imagine applying shampoo to your hair, allowing it to dry and then removing the shampoo from your head with a vacuum? This method can leave residue in your carpet, which is one reason dry foam is not very effective.

The Dry-Chem method: This is similar to dry foam. The major difference is that when Dry-Chem is used, the company sets a large cotton bonnet on your carpet. Using a machine, the bonnet spins from side to side, absorbing the dirt that’s in the carpet. After the bonnet is saturated with dirt, another cotton bonnet is applied. Bonnet cleaning is like trying to use a large towel to rub the dirt out of your carpet. Like Dry Foam, Dry-Chem is not very effective.

The Dry Compound method: For this an absorbent mixture that looks like wet sawdust is spread all over your carpeting. Then the machine brushes the mixture into the carpet, which in theory causes the dirt to absorb into the mixture. When the mixture has dried, a vacuum cleaner sucks the material out of the carpet. Because the carpet is not rinsed in any way, this method is not very effective.

All of these methods pale in comparison to Steam Cleaning

Hot Water Extraction/Steam Cleaning: Although this method is often referred to as steam cleaning, steam is not used.

Hot water and cleaning solution under high pressure are forced into the carpet and then sucked out of the carpet. This has often been compared to a washing and rinsing of hair. The truck mount heats the water to over 200 degrees and shoots the cleaning solution into the carpet at around 400 lbs. of pressure, which breaks up the dirt and kills the bacteria and germs. Then the machine uses high-powered suction to draw the dirt out of the carpet. In effect the carpet is sanitized due to the quality of cleaning.

What is carpet protector and should I have it re-applied after my cleaning?

Many carpets and new furniture come with some sort of stain resistant properties. This stain resistance wears off over time. It’s recommended to re-apply protection at each cleaning. Proguard protector allows more thorough vacuuming with fewer passes. It makes it easier to cleanup spills, dust, and dirt. Carpet and fabric protection is meant to enhance your maintenance cleaning and extend the life of your carpet and upholstery.

Can pet odors be eliminated?

Most consumers without specialized chemicals and extraction equipment may not be able to completely remove pet urine from wall-to-wall carpet or area rugs, because many products only provide temporary relief. Professionals have enzyme deodorants or powerful oxidizing agents that digest or destroy odor-causing protein and/or bacteria that are the source of urine odor. More importantly, they have efficient extraction cleaning equipment that is able to flush suspended or dissolved residues from the carpet to leave it residue and odor-free. Steam Master is a certified firm and has extensive training and experience in odor decontamination.Remember that if the animal still resides in the house, he or she will almost inevitably re-mark his or her territory, thereby causing the odor to return.

What is the normal drying time after the carpets have been cleaned?We recommend turning on all ceiling fans and making sure your central air is turned on for proper ventilation throughout your home/business. Typical drying times may range from 6-8 hours depending on air circulation. Try to limit foot traffic on your freshly cleaned carpets and it is recommended that pets and children stay off of the carpet until it is completely dry. Be sure to use caution when walking from freshly cleaned carpet onto hard surface floors as it may be very slippery.

How can I Remove Motor Oil from My Carpet

It’s easy to track motor oil from the garage onto your carpet. When this happens, you’ll want to get to work on it rather quickly. Follow these steps and if you still need help call Steam Master at 949.645.1313

  1. Scrape off excess oil with a butter knife. Don’t press too hard, as you don’t want to damage any of the carpet fibers.
  2. Sprinkle a bit of baking soda directly onto the motor oil stain. You can also use cornstarch if baking soda isn’t available.
  3. Let it sit for 10 to 15 minutes.
  4. Vacuum the carpet.
  5. Apply a few drops of dry-cleaning solvent on a clean cloth, and then apply the cloth directly to the motor oil stain. This is a good way to tell if it’s working when you’re wondering how to remove oil stains from carpet.
  6. Blot the stain with a clean cloth. If the oil stain is still visible, mix two cups of warm water with one tablespoon of white vinegar and one tablespoon of liquid hand dish-washing detergent.
  7. Apply this solution onto a sponge, and work the solution into any remaining oil stain residue.
  8. Rinse the area with cold water and let dry. The motor oil stain should no longer be visible.

How to Remove Rust Stain from Carpet

When you discover a rust stain the first thing you should do is remove the source of the rust stain. If the rust stain came from the legs of a piece of furniture, consider moving the furniture to a new place, or placing a darker area rug underneath it to prevent future stains. Start off by using a butter knife, scrape up any visible rust from the fibers. This scraping motion will initially help remove rust from carpet. Be careful not to rip the Carpet and Rug Cleaning Tips fibers as you’re gently scraping. Pour dish soap onto a sponge. Blot the sponge directly onto the stain and let it soak for about 5 minutes. Using a white cloth (that you don’t mind disposing of or keeping as a rag) begin to press the rust stain, repeatedly blotting the affected area. The rust stain should gradually transfer directly onto the towel. If the rust stain still isn’t disappearing, mix 2 cups of warm water with 1 tablespoon of household ammonia. Pour the ammonia and water mixture directly onto the rust stain. Let this sit for about 5 minutes. Blot the stain with a clean portion of the white cloth. If the rust stain residue still remains, mix lemon juice, white vinegar and salt together and apply this mixture directly onto the rust stain. Let this sit for a few hours, and then blot with a damp towel. If you still see the rust stain in your carpet call Steam Master Carpet Cleaners at 949.645.1313.

Can I Spot Clean My Own Upholstery? What Do The Cleaning Codes Mean?

The furniture industry has created a code for its care tags so you can quickly know how to clean upholstery when a spill occurs. These tags are typically found hanging in an inconspicuous place on the side of the furniture, or under seat cushions.

Here is a guide to the codes:

W: Clean the upholstery fabric with water- based detergent.

S: Clean the upholstery fabric with a water free product, such as dry cleaning solvent.

WS: You may clean the upholstery fabric with either water based cleaner or a water free cleaner, depending on the type of stain

X: This upholstery fabric must be professionally cleaned. You should only vacuum and brush it — never use any type of upholstery cleaner on it yourself.

Below is a great resource for carpet cleaning tips and stain removal If you need to bring your rugs in please give us a call or email us for a quote! We are rug and carpet cleaning pros with over 30 years of experience.

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