Rug Cleaning

stream master carpet cleaner

We treat every area rug like it’s a family treasure.

While other cleaners may send your rug out to be cleaned, we clean your rug on site, at our plant.  This means we have the time and resources at our fingertips to give your rug the highest degree of attention.  Each rug is carefully hand cleaned often multiple times.  We employ many methods depending on the type of rug you have and what issues we are addressing.

We clean all types of rugs including Oriental rugs, Persian rugs, sisal and seagrass rugs, Flokati, Moroccan, Tibetan, Navajo, Dhurrie rugs and even cut carpet and boat rugs.

Bring your rugs to our store or call to schedule a pick up or delivery.

Our In-Plant Process Consist of The Following Steps:

  1. We begin with a thorough inspection. This inspection notates: size, type, colors, odors, soil conditions, overall condition of construction of rug, condition of the fibers, fringe, edges and face of rug.  All of these issues and conditions are notated. Then we can start our cleaning process.
  2. Next, area rugs are thoroughly rug dusted. This step is essential.  Our customers are amazed at the amount of sand and grit that comes out of their rugs.  Even rugs are vacuumed weekly capture a large amount of dry soil.  Removing sand and dirt is so important because this grit, when walked upon, acts as an abrasive and cuts and shreds the rug fibers.  Eventually the fibers break and create visible traffic paths.  This damage is irreversible.
  3. Problem areas are worked on.  Any spots caused by urine, food, oil etc are worked on next.  Different spots and spills are treated with different solutions.  We employ the sun, shade, heat and many other natural elements to remedy the problem.  If the rug has an odor it will get treated to our luxurious “rug pool”.  The rug is immersed and soaked in water.  Then the water is extracted and your rug gets a thorough shampoo and a cleansing rinse.
  4. Then we clean your area rug.  Over the years we have found that there is no “one size fits all” method when it comes to cleaning rugs.  We decide what type of cleaning method to use depending on the type of rug, the problem it has and the type of soil. We can employ many methods.  One method uses a “Rotor or Shampooer”. The shampooer is a large soft bristled brush attached to a circular rotating machine.  It scrubs, loosens and breaks down the dirt and oils, which are then suspended in the solution, making them easy to remove.  We can also use hot water extraction cleaning.  This is basically a warm, soapy water wash with a clean water rinse.  In some instances, dry cleaning is appropriate as well.  Whichever method we use, at this point, the spots have been worked on, the fibers have been shampooed and the dirt and oils have been loosened and suspended.  The fibers are now rinsed to flush out all of the impurities in the rug.
  5. The next step is cleaning the fringe. The fringing is brushed, untangled and straightened out, then shampooed and given a final grooming.
  6. The area rug is then groomed and dried.  It is lightly brushed in the direction that the nap is laying and the fringe is brushed out again.  Finally it is dried either in our controlled temperature dry room, or blocked & tacked on the ground so that they do not shrink, contract, buckle or wave after the cleaning.
  7. The rug is then thoroughly inspected. At this point we determine if the rug is finished or if there are areas, which need additional work and attention.  It is not unusual to go through this process multiple times in order to give you the best results possible.
  8. If the rug or item is going to be treated with a protectant, this is the time that this process would take place.
  9. The last step is to measure and cut Area rug padding. Rug padding is useful for non-skid purposes, to protect against excess wear and to create more cushion under the rug.
  10. Once all of the work is completed, we roll the rug up and place the rug in our completed area rug bins. You are welcome to come to our shop to pick it up or we can arrange to deliver and lay the rug in your home

    If you have any additional questions or concerns, please call our office and speak directly to us.  Steam Master Carpet Cleaners  949.645.1313

Here is a great rug cleaning video we found!